RAIL passengers in England are being shown how often trains are cancelled and delayed at individual stations for the first time.
Transport Secretary Heidi Alexander said the policy heralds “a new era of rail accountability”.
Performance data produced by regulator the Office of Rail and Road is now available for more than 1,700 stations.
Digital screens at major stations are displaying the statistics, while the information for smaller stations is available to view online by scanning QR codes.
The screens also provide information on work operators and Network Rail are doing in their area to improve performance.
Train reliability across Britain is at a record low, with the equivalent of more than one in 25 services cancelled in the year to February 1.
Elizabeth line stations make up seven of the 10 worst for cancellations, including Bond Street (7.4%), Farringdon (6.5%) and Paddington (5.6%).
The other three stations are all on Merseyside’s Merseyrail network, which has suffered problems with trains being unable to draw electricity from the third rail during wintry weather.
How do Wirral railway stations rank?
The list reads, from left to right: name of station; number of services scheduled to call at the station from January 5 to February 1; percentage of services that were scheduled but did not call at the station (cancellations).
Upton (Merseyside) 1,014 5.42%
Wallasey Grove Road 3,124 4.03%
Wallasey Village 3,124 4.03%
Birkenhead Central 4,862 6.09%
Birkenhead Hamilton Square 11,099 5.50%
Birkenhead Park 6,205 4.82%
Birkenhead North 6,205 4.48%
New Brighton 3,124 4.03%
Meols 3,078 5.04%
Moreton (Merseyside) 3,078 5.04%
Hoylake 3,078 4.94%
West Kirby 3,078 4.94%
Bidston 4,092 4.99%
Bebington 4,684 8.16%
Spital 4,684 8.16%
Bromborough 4,684 8.13%
Bromborough Rake 4,684 8.13%
Conway Park 6,205 4.80%
Eastham Rake 4,684 8.11%
Green Lane 4,861 6.93%
Heswall 1,014 5.42%
Leasowe 3,078 5.07%
Manor Road 3,078 5.00%
Port Sunlight 4,684 8.18%
Rock Ferry 4,861 7.30%
Ellesmere Port 2,060 9.71%
Neston 1,014 5.42%
Ms Alexander said: “Today marks the beginning of a new era of rail accountability.
“These displays are a step towards rebuilding trust with passengers using our railways, as we continue to tackle the root causes of frustrating delays and cancellations.
“Through fundamental rail reform, we’re sweeping away decades of dysfunctionality – putting passengers first, driving growth through connectivity as part of this Government’s Plan for Change.”
Merseyrail was recently recognised as the best-performing regional railway in the UK, winning the Golden Whistle Award for punctuality and operational excellence for the seventh year in a row.
The award recognised that Merseyrail consistently delivers one of the most punctual and reliable services in the country, with over 600 trains running daily across 69 stations in the Liverpool City Region.
Merseyrail’s Chief Operating Officer, Stephen Dodd, expressed his pride in the achievement.
He said: “Winning the Golden Whistle Award for the seventh consecutive year is a huge honour and a reflection of the dedication and hard work of our entire team. Providing a reliable and punctual service is at the heart of what we do, and this recognition reinforces our commitment to delivering the best possible experience for our customers.”
