Dad’s £173k dream home turned into a flooded ‘living nightmare’

A dad who claimed he was forced to move his family out of a new home after a major flood has said that he now 'wants his money back.'

Andrew Banks, 46, said that the new home on the Mulberry Park estate in Kirkby had turned into a 'living nightmare' for his family after a succession of technical faults in the bathroom and a major flood in the kitchen.

Andrew, who survived a cardiac arrest a few years ago, said he was forced to move into a hotel when the dust generated during repair work created a potential health hazard.

A spokesman for builders McDermott Developments Ltd confirmed that Mr Banks experienced a blow-off on his water meter in the kitchen in July.

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The company said they talked him though how to shut the water off and then sent a plumber out who 'resolved' the issue in hours.

They said Mr Banks' insurance company was dealing with the damage and had arranged for him to move into a hotel.

The company added that they were not aware of any issues with his bathroom.

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Andrew, a factory manager, said that he paid around £173,000 earlier this year for the three bedroom house on the new build estate in Kirkby but now feels badly let down.

He said to the ECHO: "At first we had a succession of issues and faults with the bathroom. But the big one was the flood in July. The problem was under the kitchen sink.

The ground floor of the house was left four inches under water. We were flooded out. The plumber came out said there was a problem with the water meter under the sink. "

Andrew, from Kensington, said he became concerned for his health during a repair operation.

He said: "We had to pull the floor up to repair the damage, which created a lot of dust. This was exacerbated by blowers brought into to help dry the damp.

"I am a stroke victim and I was worried about my breathing. We moved into a hotel and the insurance company picked up the bill.

Andrew Banks in flood damaged Kitchen.(Pic Andrew Teebay).

"This whole ordeal has been so stressful. I think I just want my money back now. "

Mr Banks said that he was now seeking legal advice.

A spokesman for McDermott Developments Ltd said: "We can confirm that unfortunately Mr Banks experienced a blow-off on his water meter/stop tap under the kitchen sink on the morning of Saturday 11th July, he reported it via our out of hours helpline who talked Mr Banks through the process of shutting the water off to the property and then dispatched our plumbing contractor who resolved the issue within two hours of it being reported.

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"Mr Banks then confirmed that he was passing the matter on to his house insurer and informed us that his insurers were putting him in a hotel whilst they attended to the damage caused by the escape of water.

"We are not aware of any technical problem in the bathroom but our site team have arranged to meet Mr Banks as he has reported an issue with his timber back gate so they will discuss the matter directly with Mr Banks during that meeting."

Mulberry Park estate, Kirkby

Sales information on the McDermott website reads: "Mulberry Park is situated in Kirkby, Liverpool, close to excellent local schools, amenities and transport links. Ideal for first time buyers, young professionals and growing families, offering a range of superb three and four bedroom homes providing something for all lifestyles, whatever your needs.

"Mulberry Park lies nine miles east of Liverpool and lies within Merseyside in the North West of England. It is 213 miles north of London and 34 miles west of Manchester. The River Alt flows through the extreme south west of Kirkby, with the Kirkby Brook tributary passing through the centre.

"There are several churches nearby, including St. Chads Church of England Church, St. Mary Mother of God Catholic Church, Kirkby Baptist Church and many other places of worship"

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