Botched root canal treatment leaves woman with gap in her mouth

A woman was left in agony with a gap in her mouth after a series of botched dental procedures.

Lauren Simcock received £5,800 in compensation from Origins Dental Centre in Halewood, after claiming that a "painful and uncomfortable" root canal treatment with Dr Abdul-Salam went wrong.

The 27-year-old said she returned to the dentists a few weeks later and was told that she needed to have a crown fitted.

But this wasn't the end of her problems.

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Lauren said a gap then emerged between her gum and the crown, which later fell out, and she was left with an abscess before her tooth had to be removed by a different dentist.

Lauren said the ordeal left her unable to eat or sleep properly and has knocked her confidence when she's out socialising.

She has since settled with the practice out of court, after seeking help from a specialist dental negligence solicitor.

Origins Dental Centre has not admitted liability.

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Lauren said: “I’d been going to Dr Abdul-Salam for years so he was my long-term dentist.

“I’d never had any issues with my teeth before so thought that he was doing a good job. So when I started suffering from toothache in 2013 I made an appointment with him.

"He told me my tooth would probably need to be restored, but that it would also be OK to monitor it for the time being, which I thought sounded sensible.”

But Lauren was back in the dentist’s chair later that year.

She said: "I was suffering from terrible toothache again.

“When I saw Dr Abdul-Salam he immediately told me I needed root canal treatment.

"As my dentist I trusted his advice, so let him go ahead with the procedure. I thought it would be fairly routine and that would be the end of it.”

“It soon became obvious something wasn’t right."

“It just felt so uncomfortable and painful. I eventually started suffering from shooting pains and a bump appeared on my gum. It was horrible."

Lauren returned to see Dr Abdul-Salam a few weeks later and was told that she also needed a crown fitted.

Lauren said: "A gap emerged between the crown and my gum.

“I’d also paid specially to have a white crown, but the dentist fit a standard silver one which made it even worse. The crown fell out in April 2017, which resulted in me having to pay another visit to the dentist.

"I also started suffering from toothache again, and Dr Abdul-Salam told me I may need repeat root canal treatment or have my tooth extracted.

"It was getting ridiculous so I decided to visit another dentist. "

When she eventually went to a new dentist Lauren claims he was shocked at what he found.

She said: "He diagnosed an abscess and told me that I’d either need to have repeat root canal treatment or the tooth extracted. I finally opted to have the tooth extracted.”

After the ordeal Lauren got in touch with Dental Law Partnership who specialise in dental negligence.

On analysis of her dental records, lawyers from the firm claimed that Dr Abdul-Salam had failed to use reasonable skill and care when performing root canal treatment and had failed to fit an adequate crown.

The firm claimed that this led to the ongoing problems Lauren experienced and she has now lost her tooth because of the damage caused.

Lauren also faces the future remedial treatment to restore the gap left.

She said: "It’s unbelievable really.

"I have struggled to eat and sleep properly, due to the fact that my tooth hurt so much. It’s just embarrassing.

"I’m 27-years old and I’ve been left with a gap in my mouth. It’s also really affected my social life with family and friends.

"I’m always a bit sceptical about visiting the dentist now. I just feel like my confidence has been knocked and it’s all because my dentist wasn’t doing his job properly.”

Rebecca McVety of the Dental Law Partnership said: “The distress and pain our client has experienced was completely unnecessary. If the dentist had carried out adequate treatment in the first place, her problems could have been avoided.”

The ECHO has approached Origins Dental Centre for comment.

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